Case Study

Albertsons

Albertsons

Challenge

Albertsons’ Digital Guidelines is an outcome of a holistic approach to elevate the client’s design standards to a single source of truth on every end user, both for public and internal use. Ranging from photography, ADA compliance standards, design systems, voice and tone to interactive components coupled with their code.

As one of its kind, the Digital Guidelines houses 19 different brands that are categorized in 4 different color ways and 3 tiers with customized interchangeable content, copy and photography based on tier and brand color.

Approach

Building a Shared Language

We created a design system that could unify multiple brands while also celebrating what makes each one unique. By defining shared patterns, components, and interaction principles, we gave teams a common language to work from, making collaboration smoother and faster.

Celebrating Each Brand’s Voice

Consistency doesn’t mean one-size-fits-all. We layered in brand-specific colors, typography, and visual nuances so every brand could shine while still feeling part of a cohesive ecosystem.

Designing for Real Teams

The system was built with the people who would actually use it in mind. Clear documentation, practical guidelines, and easy-to-use components made adoption seamless and reduced the friction of building new experiences.

A Living, Evolving System

This wasn’t just a one-time project. The system was designed to grow, adapt, and evolve as new brands, products, and creative needs emerged, giving the company a flexible toolkit for the long haul.

Albertsons webste and partner logos
Albertsons digital brand guidelines
A subnav for Albertsons' digital brand guide
Albertsons brand icons
Albertsons digital brand guide pages spread over a moody backdrop

The outcome

The revamped mobile app has become a central part of the customer experience, with over 13 million monthly active users who engage with it nearly three times a week on average.

  • Digital and e-commerce sales surged 33% year-over-year in the first quarter of fiscal 2019. This growth rate was notably higher than the overall company sales growth.
  • Strengthened brand trust by aligning visual design with Albertsons’ established identity while modernizing the digital experience
  • Created a scalable design system that unified Albertsons’ digital experience across promotions, product browsing, and store information

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